Best Fixes for screenshots not working on Android

May 8, 2023 | 0 comments

Screenshots are an incredibly useful feature on Android smartphones. They allow you to capture a snapshot of your device’s screen, which can be used for various purposes, such as sharing an error message with customer support or documenting a new feature you’ve discovered. However, sometimes the screenshot feature on your Android device may not work as intended. This can be frustrating, but there are several fixes you can try to get your screenshot feature back up and running. In this article, we’ll discuss some of the best fixes for screenshots not working on Android.

Restart Your Device

Restart Your Device

Restarting your device is one of the simplest fixes for screenshots not working on Android. This can help clear any temporary software glitches that may be causing the issue. To restart your device, hold the power button until the power menu appears. Then, select the “Restart” option and wait for your device to restart. Once your device has restarted, try taking a screenshot again to see if the issue has been resolved.

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Check for Updates

Check for Updates

Another reason the screenshot feature may not work on your Android device is outdated software. Check to see if there are any software updates available for your device. To do this, go to your device’s Settings app, select “System,” and then “System updates.” If there is an update available, download and install it. After installing the update, try taking a screenshot again to see if the issue has been resolved.

Clear Cache and Data

Clear Cache and Data

If restarting your device or updating the software doesn’t fix the issue, try clearing the cache and data of the app you’re trying to take a screenshot of. This can help clear any temporary files that may be causing the issue. To clear the cache and data, go to your device’s Settings app, select “Apps & notifications,” and then select the app you’re having trouble taking screenshots. From there, select “Storage & cache” and then select “Clear cache” and “Clear data.” Once you’ve cleared the cache and data, try taking a screenshot again to see if the issue has been resolved.

Disable Apps that Overlap Screenshot Function

Disable Apps

If you’ve recently installed a new app that overlaps with the screenshot feature, it may be causing the issue. To fix this, try disabling the app temporarily and see if the issue is resolved. To do this, go to your device’s Settings app, select “Apps & notifications,” and then select the app you think may be causing the issue. From there, select “Disable” and then try taking a screenshot again to see if the issue has been resolved. If the screenshot feature works fine after disabling the app, you can either keep the app disabled or try updating the app to see if the issue has been fixed.

Use Third-Party Apps

Screenshot Easy
Screen Master
uper Screenshot

If none of the above solutions work, consider using a third-party app to take screenshots. Many screenshot apps are available on the Google Play Store that you can download for free. Some popular options include Screen Master, Screenshot Easy, and Super Screenshot. These apps usually have additional features that the default screenshot feature on Android does not have, such as the ability to edit and annotate screenshots before sharing them.

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Factory Reset

Factory Reset

If all else fails, you can try factory resetting your device. This will erase all data on your device and restore it to its original settings. Before doing a factory reset, back up all important data on your device, as this will be erased during the reset. To do a factory reset, go to your device’s Settings app, select “System,” and then select “Reset options.” Select “Erase all data (factory reset)” from there and follow the on-screen instructions. Once the factory reset is complete, set up your device and try taking a screenshot to see if the issue has been resolved.

Contact Customer Support

Contact Customer Support

If you’ve tried all of the above solutions and the screenshot feature is still not working on your Android device, it may be a hardware issue. In this case, you should contact customer support for your device manufacturer. They may be able to provide further assistance or suggest repairs if necessary.

FAQ 

What should I do if my Android device won’t take a screenshot?

If your Android device doesn’t take a screenshot, try restarting the device, checking for software updates, clearing cache and data, disabling apps that overlap with the screenshot function, using third-party apps, or doing a factory reset. If none of these solutions work, it may be a hardware issue, and contacting customer support is recommended.

How do I clear cache and data on my Android device?

To clear cache and data on your Android device, go to Settings > Apps & notifications > See all apps > [App name] > Storage & cache > Clear cache / Clear storage.

Why does my Android device take a screenshot of the lock screen instead of what’s on the screen?

This may be due to a security feature that prevents screenshots from being taken when the device is locked. Try unlocking the device before taking a screenshot.

What if my Android device is rooted?

Rooting your Android device can affect the screenshot function, so try unrooting the device and testing the screenshot feature again.

Do I need to back up my data before doing a factory reset?

Yes, a factory reset will erase all data on the device, so it’s recommended to back up any important data before proceeding.

Will using third-party apps for screenshots affect the quality of the screenshot?

Using third-party apps for screenshots should not affect the quality of the screenshot as long as the app is reputable and has good user reviews. However, some apps may compress the image or save it in a different file format, so checking the app’s settings is recommended to ensure that the screenshot is saved in the desired format and quality.

Can I take a screenshot on my Android device without pressing the physical buttons?

Some Android devices have a built-in feature allowing users to take a screenshot by swiping the screen with their palms. To enable this feature, click Settings > Advanced features > Motions and gestures > Palm swipe to capture.

What if I can take a screenshot, but it won’t save my device?

This may be due to your device’s lack of storage space. Try freeing up some space by deleting unnecessary files or apps, and then try taking a screenshot again. If the issue persists, try restarting your device or checking for software updates.

What should I do if the screenshot function is still not working after trying all the suggested solutions?

If you’ve tried all the suggested solutions and the screenshot function is still not working, it may be a hardware issue. In this case, it’s recommended to contact customer support for your device manufacturer for further assistance or repairs if necessary.

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Conclusion

In conclusion, the screenshot feature is a valuable tool on Android devices, but it may not always work as intended. If you’re having trouble taking screenshots, try restarting your device, checking for software updates, clearing cache and data, disabling apps that overlap with the screenshot function, using third-party apps, or doing a factory reset. If none of these solutions work for screenshots not working on Android, it may be a hardware issue, and you should contact customer support for your device manufacturer. By following these steps, you should be able to fix the screenshots not working on Android issues and continue taking useful screenshots for various purposes.

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